drs. E.S. Kox MSc (Esther)

PhD Candidate

About Me

As of October 2020, I started as a BMS Signature PhD candidate at the University of Twente at the Department of Psychology of Conflict, Risk and Safety (PCRS). I am a Cognitive Psychologist, specialized in Human-Machine Interaction from a human-centered perspective. I am engaged in fundamental research, on the psychosocial and relational aspects of Human-Agent Teaming (PhD trajectory, UT), as well as in more applied research, including interface design, data visualization and user experience and usability evaluations, in my work at TNO

As Human-Agent teams become more prevalent and as the agents gain in autonomy and control, our relation to such technology changes. My PhD research focuses on the psychosocial requirements for the establishment and maintenance of human trust in collaborative autonomous agents (e.g. AI, robots), especially in the context of agent failure. With a human-centered design approach we hope to make Human-Agent interaction more intuitive and apprehensible, thereby smoothening acceptance and adoption, and ultimately making interaction safer and more pleasant.



Engineering & Materials Science
Autonomous Agents
Intelligent Agents
Arts & Humanities
Social Sciences


Kox, E. S. , Kerstholt, J. H. , Hueting, T. F. , & de Vries, P. W. (2022). Trust Repair in Human-Agent Teams: the Effectiveness of Explanations and Expressing Regret. In P. Faliszewski, V. Mascardi, C. Pelachaud, & M. E. Taylor (Eds.), Proceedings of AAMAS 2022 (pp. 1944-1946). (Proceedings of the International Joint Conference on Autonomous Agents and Multiagent Systems, AAMAS; Vol. 3). The International Foundation for Autonomous Agents and Multiagent Systems (IFAAMAS).

Contact Details

Visiting Address

University of Twente
Drienerlolaan 5
7522 NB Enschede
The Netherlands

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Mailing Address

University of Twente
P.O. Box 217
7500 AE Enschede
The Netherlands