drs. E.S. Kox MSc (Esther)

As of October 2020, I started as a BMS Signature PhD candidate at the University of Twente at the Department of Psychology of Conflict, Risk and Safety (PCRS). I am a Cognitive Psychologist, specialized in Human-Machine Interaction from a human-centered perspective. I am engaged in fundamental research, on the psychosocial and relational aspects of Human-Agent Teaming (PhD trajectory, UT), as well as in more applied research, including interface design, data visualization and user experience and usability evaluations, in my work at TNO. 

As Human-Agent teams become more prevalent and as the agents gain in autonomy and decision authority, our relation to such technology changes. My PhD research focuses on the psychosocial requirements for the maintenance and repair of human trust in collaborative autonomous agents (e.g. AI, robots), in the context of errors and unexpected behavior. With a human-centered design approach we hope to make Human-Agent interaction more intuitive and apprehensible, thereby smoothening acceptance and adoption, and ultimately making interaction safer and more pleasant.

Organisations

• Faculty of Behavioural, Management and Social Sciences (BMS), Psychology of Conflict, Risk and Safety (PCRS)