J.B. van Waterschoot PhD (Jelte)

About Me

I'm currently researching adaptive strategies for embodied conversational agents (ECAs). I'm focused on finding conversational strategies, such as topic alignment and verbal alignment to improve the naturalness of a conversation between humans and ECAs. This involves the process of dialogue management, topic management and natural language generation.


Engineering & Materials Science
Intelligent Agents
Markup Languages
Social Robots
Social Sciences
Arts & Humanities


Harmsen, W. N. , Waterschoot, J. V., Hendrickx, I. , & Theune, M. (2023). Eliciting User Self-disclosure using Reciprocity in Human-Voicebot Conversations. In M. Lee, C. Munteanu, M. Porcheron, J. Trippas, & S. T. Völkel (Eds.), CUI '23: Proceedings of the 5th International Conference on Conversational User Interfaces Article 50 ACM Publishing. https://doi.org/10.1145/3571884.3604301
van Waterschoot, J. B. (2021). Personal and Personalized Conversations: Designing Agents Who Want To Connect With You. [PhD Thesis - Research UT, graduation UT, University of Twente]. University of Twente. https://doi.org/10.3990/1.9789036552691
Hendrickx, I., Cena, F., Basar, E., Di Caro, L., Kunneman, F., Musi, E., Musto, C., Rapp, A. , & van Waterschoot, J. (2021). Towards a New generation of Personalized Intelligent Conversational Agents. 373-374. Abstract from 29th ACM Conference on User Modeling, Adaptation and Personalization, UMAP 2021 , Utrecht, Netherlands. https://doi.org/10.1145/3450614.3461453
van Waterschoot, J. , & Theune, M. (2021). Evaluating Conversational Question Generation: CoffeeBot. In Proceedings of Lifelong Learning and Personalization in Long-Term Human-Robot Interaction (LEAP-HRI 2021) Association for Computing Machinery. https://leap-hri.github.io/2021/4-proceedings.html
Hendrickx, I. , van Waterschoot, J. B., Khan, A., ten Bosch, L., Strik, H., & Cucchiarini, C. (2021). Take Back Control: User Privacy and Transparency Concerns in Personalized Conversational Agents. In D. Glowacka, & V. Krishnamurthy (Eds.), ACMIUI-WS 2021: Joint Proceedings of the ACM IUI 2021 Workshops (CEUR Workshop Proceedings; Vol. 2903). CEUR. http://ceur-ws.org/Vol-2903/IUI21WS-CUIIUI-6.PDF
van Waterschoot, J. B., Hendrickx, I., Khan, A., Cucchiarini, C., Strik, H., ten Bosch, L., & Tieben, R. (2021). Spoken Conversational Agents for Older Adults: who are the stakeholders and what do they expect? In D. Glowacka, & V. Krishnamurthy (Eds.), ACMIUI-WS 2021: Joint Proceedings of the ACM IUI 2021 Workshops (CEUR Workshop Proceedings; Vol. 2903). CEUR. http://ceur-ws.org/Vol-2903/IUI21WS-CUIIUI-8.pdf
van Waterschoot, J., Hendrickx, I., Khan, A., Klabbers, E., de Korte, M., Strik, H., Cucchiarini, C. , & Theune, M. (2020). BLISS: An agent for collecting spoken dialogue data about health and well-being. In N. Calzolari, F. Bechet, P. Blache, K. Choukri, C. Cieri, T. Declerck, S. Goggi, H. Isahara, B. Maegaard, J. Mariani, H. Mazo, A. Moreno, J. Odijk, & S. Piperidis (Eds.), Proceedings of the12th International Conference on Language Resources and Evaluation (LREC 2020) (pp. 449-458). European Language Resources Association (ELRA).
Nazareth, D. S., Burghardt, C., Capra, A., Cristoforetti, P., Lam, W. , van Waterschoot, J. B. , Westerhof, G. J. , & Truong, K. P. (2019). Babbelbord: A personalized conversational game for people with dementia. In R. Brankaert, & W. IJsselsteijn (Eds.), Dementia Lab 2019. Making Design Work: Engaging with Dementia in Context: 4th Conference, D-Lab 2019, Eindhoven, The Netherlands, October 21–22, 2019, Proceedings (pp. 169-173). (Communications in Computer and Information Science; Vol. 1117). https://doi.org/10.1007/978-3-030-33540-3_18

Google Scholar Link


Courses I help with for the Human Media Interaction/Interaction Technology master programme:

  • Conversational Agents
  • Natural Language Processing
  • HMI Project

And for the bachelors from computer science:

  • Module 5: Literature Review
  • Module 6: Human-Computer Interaction

Affiliated Study Programmes




The ARIA-VALUSPA (Artificial Retrieval of Information Assistants – Virtual Agents with Linguistic Understanding, Social skills, and Personalised Aspects) project has created a ground-breaking new framework that will allow easy creation of Artificial Retrieval of Information Assistants (ARIAs) that are capable of holding multi-modal social interactions in challenging and unexpected situations.

The BLISS (Behaviour-based Language-Interactive Speaking Systems) project involves the development of a Dutch interactive spoken dialogue system for longitudinal and personalized mental healthcare, where we use data and natural language processing to increase the self-management of people.

Current Projects

Finished Projects

Contact Details

Visiting Address

University of Twente
Drienerlolaan 5
7522 NB Enschede
The Netherlands

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Mailing Address

University of Twente
P.O. Box 217
7500 AE Enschede
The Netherlands

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