dr. J.S. Drost (Jacqueline)


About Me

I am a scholar in the field of organisation studies who is particularly interested in gaining a deeper understanding of how and why public organisations work as they do. Especially themes like quality improvements and performance evaluations, and perhaps more importantly, the translation of these themes into daily activities as well as strategic policy development, are my favourite topics. I like to be closely connected to the organisational field. Performing enthnographic research methods as observations and conducting interviews enables me not only to study what is really happening in organisations, but also to reflect on these insights and turn them into academic knowledge and/or (strategic) organisational advice. Moreover, to enrich my understanding of what I see and hear when studying organisations, I prefer to adopt a multidisciplinary perspective: Combining insights from several academic fields. For example, for my PhD research I combined the fields of philosophy and business administration to study the unintended and unexpected consequences that technological artefacts, like quality measurement instruments as rankings, may have for an organisation (in my case a hospital) and its practices. Finally, working together as a team, inspire each other to create innovative solutions for complex daily problems, and sharing knowledge is what makes me happy.

Also teaching activities make me very enthusiastic. Especially courses about philosophy of science, methodologies in social sciences, and those courses in which I can critically discuss mainstream thoughts about organisational practices are my favourite ones. As an experienced academic lecturer I also supervise theses in the fields of science, business administration, and business economics, as well as in the Bachelor’s, Master’s, and Executive programmes.



Other Contributions
Academic Experiences


Christine Mohrmann Grant
December 2017
Radboud University, The Netherlands

Research Visit

Summer 2019
dr. Jane Baxter – University of New South Wales (UNSW)
Sydney, Australia


Conferences – Paper presentations

  • Accounting as Social and Organisational Practice (ASOP), February 2020, Sydney, Australia
  • 11th Conference on New Directions in Management Accounting, December 2018, Brussels, Belgium.
  • 12th Interdisciplinary Perspectives on Accounting Conference (IPA), July 2018, Edinburgh, United Kingdom.
  • 33rd European Group for Organizational Studies Colloquium (EGOS), subtheme 68: Dynamics of Practices, Knowledge and Work in Healthcare Organizations, July 2017, Copenhagen, Denmark.
  • Management Control Association Conference (MCA): Researching Management Accounting and Control: Reflections on its impact and implications for the future, June 2017, Groningen, The Netherlands.
  • 21st International Research Society for Public Management Conference (IRSPM), panel: ‘Accounting and Accountability’ Constructing society – history, culture, politics and accounting in the public services, April 2017, Budapest, Hungary.
  • 32nd European Group for Organizational Studies Colloquium (EGOS), subtheme 70: Strategy practices and performativity: Understanding strategy as performative practice, July 2016, Naples, Italy. 
  • 10th Management Control Association Conference (MCA), September 2016, Antwerp, Belgium. 




Doctoral Colloquia – Paper presentations

  • Emerging Scholars Colloquium of the 12th Interdisciplinary Perspectives on Accounting Conference (IPA), July 2018, Edinburgh, United Kingdom.
  • 9th Doctoral and Early Carrier Researchers Summer School in Management Accounting (ENROAC), July 2018, Siena, Italy.
  • 33rd European Accounting Association (EAA) Doctoral Colloquium, May 2017, Valencia, Spain.
  • Pre-Colloquium PhD Workshop of the 32nd European Group for Organizational Studies Colloquium (EGOS), July 2016, Naples, Italy.
  • Doctoral Colloquium of the 10th Management Control Association Conference (MCA), September 2016, Antwerp, Belgium.

Campus Talks

  • Seminar: Performativity in accounting and management research, July 2019, Radboud University, Nijmegen, The Netherlands
  • Critical and Interpretive Public Administration (CIPA) Paper sessions, June 2019, Radboud University, Nijmegen, The Netherlands
  • IMR Doctoral School and Research Day, June 2018, Radboud University, Nijmegen, The Netherlands.
  • Interdisciplinary symposium on practice theory, November 2017, Radboud University, Nijmegen, The Netherlands.
  • IMR Doctoral School and Research Day, June 2017, Radboud University, Nijmegen, The Netherlands.
  • Research seminar Economics, November 2016, Radboud University, Nijmegen, The Netherlands.

Extra Curricular University Activities at the Radboud University

  • March 2017 – Feb 2020 – Member Scientific Advisory Committee
  • Oct 2016 – Feb 2018 – Board Member PhD Council
  • February 2018 – Member work group AASCB/NVAO accreditation
  • November 2017 – Member work group VSNU visit
  • November 2016 – Member work group IMR mid-term review




Teaching Experiences

Radboud Management Academy


Executive programme Business Administration:
Master thesis supervision


Executive programme Pre-Master Business Administration
Management Accounting & Control


Radboud University


Master’s programme in Science, Management & Innovation:
Methods in Social Sciences, Master thesis supervision


Master’s programme in Economics:
Accounting, Organisations and Society; Master thesis supervision        


Bachelor’s programme in Economics:         
Accounting; Methods of Research and Intervention; Academic Skills; Bachelor thesis supervision


Bachelor’s programme in Business Administration (international students):       Accounting; Introduction to Economics and Business; Bachelor thesis supervision


HAN University of Applied sciences


Bachelor’s programme in Business Administration and Talent Academy:        
Introduction to research methods; Qualitative research methods; Management Control; Bachelor thesis; Talent Academy thesis

Courses Academic Year  2022/2023

Courses in the current academic year are added at the moment they are finalised in the Osiris system. Therefore it is possible that the list is not yet complete for the whole academic year.


PhD Thesis: The Irony of Rankings

Since the 1980s a worldwide trend towards increased accountability and transparency has been responsible for the becoming of our ‘Audit Society’ (Power, 1994). Such a society is characterised by the desire to measure and evaluate performances of social institutions. In order to respond to society’s transparency and accountability requirements, social institutions were encouraged to translate the quality of their services delivered to the public into quantified numbers through the use of rankings: Instruments that make invisible complex and hidden information visible, accessible, understandable and ready for evaluations. Consequently, overwhelming productions of rankings in society unfolded.

The international character of this trend has been made visible by the various magazines, newspapers and other publishing agencies around the world who publish rankings about the quality of services provided by social institutions. Not only in the USA, where since 1987 the famous U.S. News & World Report has annually been publishing law school rankings, but also in The Netherlands, where the Dutch publisher New Skool Media publishes a ranking report of the ‘Best Dutch Hospitals’ in Elsevier Weekblad every year. Given the international proliferation of rankings there has been considerable research interest in rankings ever since.

Scholars from many academic disciplines have intensively studied rankings by adopting various ontologies, engaging with several theoretical frameworks, and using different methodologies to provide a better understanding of the many unintended consequences of rankings in society. An academic ranking debate unfolded in which academic ranking scholars (1) shared their critique towards the representational function of rankings (e.g. Espeland & Stevens, 1998); (2) emphasised the capacity that rankings have in changing people’s cognition and behaviour that results into unintended consequences for organisational transformations (e.g. Sauder & Lancaster, 2006; Sauder & Espeland, 2006; Espeland & Sauder, 2007; Espeland & Stevens, 2008); and (3) showed how rankings are performative actors in shaping strategies, markets, organisations and their practices (e.g. Kornberger & Carter, 2010; Mehrpouya & Samiolo, 2016; Pollock & D’Adderio, 2012; Scott & Orlikowski, 2012; Orlikowski & Scott, 2014, Wallenburg et al., 2019).

Analysing the academic ranking debate unfolded into knowledge on the current state of ranking studies. It has provided insights in the general research area of rankings and it has highlighted why studying rankings has become interesting, important and relevant, specially with regard to its representational problems and unintended reactive and performative consequences. Besides, analysing the academic ranking debate has also provided insights in what has mainly left unexplored with regard to ranking research. More specifically, it has unfolded into four new research directions that could enhance our knowledge on rankings: (1) Studying the production of rankings (Orlikowski & Scott, 2014; Espeland & Sauder, 2016; Mennicken et al, 2018); (2) Studying the reconfiguration of rankings (Orlikowski & Scott, 2014); (3) Studying the performative consequences for organisational transformations unfolding from the production and reconfiguration of rankings (e.g. Sauder & Espeland, 2006; Sauder & Lancaster, 2006; Espeland & Sauder, 2007; Pollock & D’Adderio, 2012; Mehrpouya & Samiolo, 2016, Wallenburg et al., 2019) and (4) Studying the production and reconfiguration of rankings and their performative consequences for organisational transformations from an ontology of becoming (Orlikowski & Scott, 2014).

Additionally, and as has been suggested by Orlikowski & Scott (2014), our knowledge on the production and reconfiguration of rankings and their implications for organisations could be best enhanced by engaging with Barad’s (2003, 2007) conceptualisation of performativity since her work ‘offers a distinctive capacity for inquiring into material enactments and their implications’ (Orlikowski & Scott, 2014, p. 888). Barad’s (2003, 2007) work on performativity finds its fundament in an ontology of becoming. Such an ontology assumes that the world is not fixed, but comes into being in a specific form

with a specific meaning and is continuously reconfigured into a new form or a new meaning. As such, adopting such an ontology could enable me to study the becoming - production - and reconfiguration of rankings in an organisation - a local ‘world’. However, sociomaterial scholars, who have adopted an ontology of becoming to empirically study the becoming of the world, argue that necessary performative methodological knowledge is limited (see specifically the work of Cecez-kecmanovic et al., (2014) and Hultin (2019)). Consequently, Cecez-kecmanovic et al., (2014) and Hultin (2019) call for more methodological experimentation when adopting an ontology of becoming. Such a call opens up the opportunity to methodologically experiment how to study the production and reconfiguration of rankings and their performative consequences for organisational transformations by adopting an ontology of becoming. Hence, in this PhD research I follow these calls and suggestions to join and contribute to the academic ranking debate.

Research questions

In this PhD research I aim to furthering our knowledge on rankings by studying the performativity of rankings at a rheumatology ward of a local Dutch hospital from an ontology of becoming. More specifically:

1. I aim to develop a methodological framework that suits an ontology of becoming and enables me to study the performativity of rankings from such an ontology;

2. Based on this framework I aim to study the performativity of rankings by exploring (1) the production of rankings; (2) reconfiguration of rankings, and (3) how rankings through their production and reconfiguration produce performative consequences for organisational transformations at a rheumatology ward of a local Dutch hospital.

The overall research question and the related subquestions I pose are:

How can an ontology of becoming contribute to our understanding of rankings? How can rankings be studied from an ontology of becoming?

How are rankings produced and reconfigured at a rheumatology ward of a local Dutch hospital, which performative consequences unfolded from the production and reconfiguration of rankings and how have they transformed the daily rheumatic care practices at this rheumatology ward?

In order to answer these research questions I have developed a methodological framework that I call ‘The Framework of Diffractivity’, which consists of: (1) A refined conceptualisation of Barad’s (2003, 2007) notion on performativity called ‘Diffractivity’; and (2) a translation of Gullion’s (2018) notion of a ‘Diffractive Ethnography’ in concrete research method with a detailed 5-Step Approach including two analytical approaches.

Since the performativity conceptualisation of Diffractivity centralises the notion of diffractions (simply translated as transformations in material form and meaning) through which local sociomaterial practices are produced and continuously reconfigured in a specific form with a specific meaning, engaging with this conceptualisation enables me to conceptualise rankings as a sociomaterial practice. Moreover, developing a concrete research method including two analytical approaches, enables me to ethnographically investigate, explore and map transformations that not only produces and reconfigures rankings, but also those that unfold into transformations of the form and meaning of daily care practices at the rheumatology ward of a local Dutch hospital.

Hence, in this thesis I not only aim to enhance our knowledge on rankings, but I also aim to furthering our methodological understanding and practices when we engage with an ontology of becoming.


– Dutch only –

Presentatie PhD Research – December 2017 
Stipendium Ceremonie 
Radboud University Nijmegen
Transparantie: Een fantasie van totale controle?




Contact Details

Visiting Address

University of Twente
Drienerlolaan 5
7522 NB Enschede
The Netherlands

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Mailing Address

University of Twente
P.O. Box 217
7500 AE Enschede
The Netherlands