Expertise
Business & Economics
# Communication
# Empathy
# Performance
# Professional Communication
# Professional Development
Social Sciences
# Communication
# Empathy
# Performance
Organisations
Publications
Recent
Fuller, M.
, de Jong, M., Kamans, E., Wolfensberger, M.
, & van Vuuren, M. (2023).
Empathy Competencies and Behaviors in Professional Communication Interactions: Self Versus Client Assessments.
Business and Professional Communication Quarterly,
86(2), 123-232.
https://doi.org/10.1177/23294906221137569
Fuller, M., Kamans, E.
, van Vuuren, M., Wolfensberger, M.
, & de Jong, M. D. T. (2021).
Conceptualizing Empathy Competence: A Professional Communication Perspective.
Journal of business and technical communication,
35(3), 333-368.
https://doi.org/10.1177/10506519211001125
Fuller, M., Heijne-Penninga, M., Kamans, E.
, van Vuuren, M.
, de Jong, M., & Wolfensberger, M. (2018).
Identifying competence characteristics for excellent communication professionals: A work field perspective.
Journal of communication management,
22(2), 233-252.
https://doi.org/10.1108/JCOM-07-2016-0051
UT Research Information System
Contact Details
Visiting Address
University of Twente
Faculty of Behavioural, Management and Social Sciences
Cubicus
(building no. 41)
De Zul 10
7522NJ Enschede
The Netherlands
Mailing Address
University of Twente
Faculty of Behavioural, Management and Social Sciences
Cubicus
P.O. Box 217
7500 AE Enschede
The Netherlands