dr. A.B.J.M. Wijnhoven (Fons)

Associate Professor


Business & Economics
Design Science
Design Theory
Information Services
Knowledge Integration
Knowledge Management
Engineering & Materials Science
Information Services


My research field is on knowledge on the Internet for business purposes. Major topics of research are related to rationality of users of Internet services (e.g. privacy calculus), effective means for business decision makers of extracting reliable knowledge from internet sources (e.g. understanding and adoption of sentiment mining and prediction results for marketing decisions), and the design and implementation of industry 4.0 (e.g. use of cognitive computing in services and manufacturing).


Chandra, D. R. (2023). Governance of Inter-organizational System based Collaboration: supply chain cases. [PhD Thesis - Research UT, graduation UT, University of Twente]. University of Twente. https://doi.org/10.3990/1.9789036556811
Wijnhoven, F., & Van Haren, J. (2021). Search Engine Gender Bias. Frontiers in Big Data, 4, [622106]. https://doi.org/10.3389/fdata.2021.622106
Wijnhoven, F. (2021). Challenges of Adopting Human-Centered Intelligent Systems: An organizational learning approach. In A. Zimmermann, R. J. Howlett, & L. C. Jain (Eds.), Human Centred Intelligent Systems: Proceedings of KES-HCIS 2020 Conference (pp. 13-25). (Smart Innovation, Systems and Technologies; Vol. 189). Springer. https://doi.org/10.1007/978-981-15-5784-2_2
Lammers, M. , Wijnhoven, F. , Bukhsh, F. A., & De Alencar Silva, P. (2020). Automatic Q.A-Pair Generation for Incident Tickets Handling: An Application of NLP. In K. Djemame, J. Á. Bañares, V. Stankovski, J. Altmann, O. A. Ben-Yehuda, & B. Tuffin (Eds.), Economics of Grids, Clouds, Systems, and Services: 17th International Conference, GECON 2020, Izola, Slovenia, September 15–17, 2020, Revised Selected Papers (pp. 15-27). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12441 LNCS). Springer. https://doi.org/10.1007/978-3-030-63058-4_2
Effing, R., Brouwer, R. J., Iliev, A. , & Wijnhoven, F. (2020). Where To Go? Smart Guidance Based On IoT Sensor-Data. In P. Kommers (Ed.), Connected Smart Cities CSC2020 as part of the Multi Conference on Computer Science and Information Systems MCCSIS2020 (pp. 117-128)
Wijnhoven, F., & Klein Koerkamp, R. (2019). Barriers for Adoption of Analytical CDSS in Healthcare: Insights from Case Stakeholders. Paper presented at 5th International Conference on Information and Communication Technologies in Organizations and Society, ICTO 2019, Lille, France.
Wijnhoven, F., Kluitenberg, F. , & Daneva, M. (2019). Open Source Software Information Triangulation: A design science study. In 28th International Conference on Information Systems Development, ISD 2019
den Engelse, N. (2018). Opportunity development and information search: What's the use of social media? [PhD Thesis - Research UT, graduation UT, University of Twente]. University of Twente. https://doi.org/10.3990/1.9789036544986
Wijnhoven, F., & Pieper, A. (2018). Review Spam Criteria for Enhancing a Review Spam Detector. In ICIS 2018 PROCEEDINGS: 39th International Conference on Information Systems, San Francisco 2018 AIS Electronic Library (AISeL). https://aisel.aisnet.org/icis2018/social/Presentations/3/

UT Research Information System

Google Scholar Link


Introduction to information management for International Business Administration students (part of HOLI module 4).

Coordinator of the IT project management module (Business and IT module 8 and IBA elective).

Supervisions of bachelor theses IBA and BIT.

Master course Information Services for master students Business Administration and Business and IT

Master course IT-based Knowledge Management for Business Administration students.

Supervision of master theses Business Administration and Business and IT.


Affiliated Study Programmes



Courses Academic Year  2023/2024

Courses in the current academic year are added at the moment they are finalised in the Osiris system. Therefore it is possible that the list is not yet complete for the whole academic year.

Courses Academic Year  2022/2023


Privacy calculus

Industry 4.0

Health DSS

Contact Details

Visiting Address

University of Twente
Faculty of Behavioural, Management and Social Sciences
Ravelijn (building no. 10), room 3313
Hallenweg 17
7522NH  Enschede
The Netherlands

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Mailing Address

University of Twente
Faculty of Behavioural, Management and Social Sciences
Ravelijn  3313
P.O. Box 217
7500 AE Enschede
The Netherlands