Expertise
Business & Economics
# Design Science
# Design Theory
# Information Services
# Knowledge Integration
# Knowledge Management
# Triangulation
Engineering & Materials Science
# Information Services
# Triangulation
Organisations
Research
My research field is on knowledge on the Internet for business purposes. Major topics of research are related to rationality of users of Internet services (e.g. privacy calculus), effective means for business decision makers of extracting reliable knowledge from internet sources (e.g. understanding and adoption of sentiment mining and prediction results for marketing decisions), and the design and implementation of industry 4.0 (e.g. use of cognitive computing in services and manufacturing).
Publications
Recent
Samarati, P.
, van Sinderen, M. J., De Capitani di Vimercati, S.
, & Wijnhoven, F. (Eds.) (2023).
E-Business and Telecommunications: 18th International Conference, ICETE 2021, Virtual Event, July 6–9, 2021, Revised Selected Papers. Springer.
https://doi.org/10.1007/978-3-031-36840-0
Chandra, D. R. (2023).
Governance of Inter-organizational System based Collaboration: supply chain cases. [PhD Thesis - Research UT, graduation UT, University of Twente]. University of Twente.
https://doi.org/10.3990/1.9789036556811
Wijnhoven, F.
, Hoffmann, P.
, Bemthuis, R., & Boksbeld, J. (2023).
Using process mining for workarounds analysis in context: Learning from a small and medium-sized company case.
International Journal of Information Management Data Insights,
3(1), Article 100163.
https://doi.org/10.1016/j.jjimei.2023.100163
Borsci, S.
, Lehtola, V. V.
, Nex, F. C.
, Yang, M. Y.
, Augustijn, P. W. M., Bagheriye, L.
, Brune, C., Kounadi, O.
, Li, J. J.
, Rebelo Moreira, J. L.
, Van der Nagel, J.
, Veldkamp, B. P.
, Le, D. V.
, Wang, M.
, Wijnhoven, F.
, Wolterink, J. M.
, & Zurita-Milla, R. (2022).
Embedding artificial intelligence in society: looking beyond the EU AI master plan using the culture cycle.
AI & society.
https://doi.org/10.1007/s00146-021-01383-x
Wijnhoven, F. (2022).
Organizational Learning for Intelligence Amplification Adoption: Lessons from a Clinical Decision Support System Adoption Project.
Information systems frontiers,
24, 731-744.
https://doi.org/10.1007/s10796-021-10206-9
Wijnhoven, F., & Van Haren, J. (2021).
Search Engine Gender Bias.
Frontiers in Big Data,
4, Article 622106.
https://doi.org/10.3389/fdata.2021.622106
Wijnhoven, F.
, & Koot, M. (2021).
Usage impact on data center electricity needs: A system dynamic forecasting model.
Applied energy,
291, 1-13. Article 116798.
https://doi.org/10.1016/j.apenergy.2021.116798
Wijnhoven, F. (2021).
Challenges of Adopting Human-Centered Intelligent Systems: An organizational learning approach. In A. Zimmermann, R. J. Howlett, & L. C. Jain (Eds.),
Human Centred Intelligent Systems: Proceedings of KES-HCIS 2020 Conference (pp. 13-25). (Smart Innovation, Systems and Technologies; Vol. 189). Springer.
https://doi.org/10.1007/978-981-15-5784-2_2
Lammers, M.
, Wijnhoven, F.
, Bukhsh, F. A., & De Alencar Silva, P. (2020).
Automatic Q.A-Pair Generation for Incident Tickets Handling: An Application of NLP. In K. Djemame, J. Á. Bañares, V. Stankovski, J. Altmann, O. A. Ben-Yehuda, & B. Tuffin (Eds.),
Economics of Grids, Clouds, Systems, and Services: 17th International Conference, GECON 2020, Izola, Slovenia, September 15–17, 2020, Revised Selected Papers (pp. 15-27). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12441 LNCS). Springer.
https://doi.org/10.1007/978-3-030-63058-4_2
Effing, R., Brouwer, R. J., Iliev, A.
, & Wijnhoven, F. (2020).
Where To Go? Smart Guidance Based On IoT Sensor-Data. In P. Kommers (Ed.),
Connected Smart Cities CSC2020 as part of the Multi Conference on Computer Science and Information Systems MCCSIS2020 (pp. 117-128)
Yasmin, F. A.
, Bemthuis, R., Elhagaly, M.
, Wijnhoven, F.
, & Bukhsh, F. A. (2020).
A Process Mining Starting Guideline for Process Analysts and Process Owners: A Practical Process Analytics Guide using ProM. (DSI technical report series).
Wijnhoven, F., & Klein Koerkamp, R. (2019).
Barriers for Adoption of Analytical CDSS in Healthcare: Insights from Case Stakeholders. Paper presented at 5th International Conference on Information and Communication Technologies in Organizations and Society, ICTO 2019, Lille, France.
Wijnhoven, F., Kluitenberg, F.
, & Daneva, M. (2019).
Open Source Software Information Triangulation: A design science study. In
28th International Conference on Information Systems Development, ISD 2019
UT Research Information System
Google Scholar Link
Education
Affiliated Study Programmes
Bachelor
Master
Courses Academic Year 2023/2024
Courses in the current academic year are added at the moment they are finalised in the Osiris system. Therefore it is possible that the list is not yet complete for the whole academic year.
Courses Academic Year 2022/2023
Projects
Privacy calculus
Industry 4.0
Health DSS
Contact Details
Visiting Address
University of Twente
Faculty of Behavioural, Management and Social Sciences
Ravelijn
(building no. 10), room 3313
Hallenweg 17
7522NH Enschede
The Netherlands
Mailing Address
University of Twente
Faculty of Behavioural, Management and Social Sciences
Ravelijn
3313
P.O. Box 217
7500 AE Enschede
The Netherlands