dr. I. Bouzguenda (Islam)


About Me

Islam Bouzguenda is smart governance academic at the Department of Public Administration at the University of Twente. The common thread joining her research together is an interest in the social dynamics and challenges that accompany technological innovation associated with smart cities governance. Dynamics and challenges focused on equity, the digital divide, social sustainability, and associated regulations by the public sector.

Bouzguenda has held technical, research, and advisory positions, in particular in the GCC region, Spain, and the Netherlands. In these positions, she has served as a PI investigator in research projects, a consultant within private companies, and a broad member of several associations. Her expertise has also been shown and translated into lectureships, and publications.

Before joining the BMS faculty, Bouzguenda was a Researcher at Sultan Qaboos university collecting and analyzing quantitative data through CBC surveys distilled from local communities concerning the development of sustainability measuring tools.

Bouzguenda is a graduate of Sultan Qaboos University (Bsc, 2012), Girona University (MA, 2016), and (Ph.D., 2021). She is a Community of Practice (CoP) Member on Urban Innovation at the International Society of City and Regional Planners (ISOCARP), a Certified Practitioner at the Smart Cities Council Australia New Zealand, and worked as a consultant for the Arabian Research Bureau. 


Earth & Environmental Sciences
Smart City
Social Sciences
Citizens' Participation
Social Planning
Business & Economics
Citizen Participation
Participatory Planning
Sustainable Cities


Bouzguenda, I. (2022). Examining stakeholders’ involvement in AI policy initiatives: The case of the United Kingdome. In ECPR General Conference 2022. Section: Towards a New Generation of Interest Group Studies – Panel: Digital & New modes of lobbying ECPR Press.
Bouzguenda, I. (2021). Artificial Intelligence: a Tool for an Enhanced Decision on Managing Participatory Planning in Our Digital Cities. Paper presented at Netherlands Institute of Governance Annual Work Conference, NIG 2021, Virtual Conference.
Bouzguenda, I. (2021). Towards socially sustainable smart cities: observations and potentials from digitizing participatory planning. [PhD Thesis - Research external, graduation external, University of Girona].
Bouzguenda, I. (2018). Designing in Co-creation: Lessons from Van ‘t Hoff Square, Netherlands, for the Omani context. In The 1st National Conference on Civil and Architectural Engineering proceedings
Bouzguenda, I. (2018). Perspectives on Citizen Participation for the Digital Age; Urban Development Based Research & Case Study. In SMART SUSTAINABLE CITY WHITE PAPER OF THE INTERNATIONAL SOCIETY OF CITY AND REGIONAL PLANNERS (pp. 324-327)

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Contact Details

Visiting Address

University of Twente
Faculty of Behavioural, Management and Social Sciences
Cubicus (building no. 41), room C315
De Zul 10
7522NJ  Enschede
The Netherlands

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Mailing Address

University of Twente
Faculty of Behavioural, Management and Social Sciences
Cubicus  C315
P.O. Box 217
7500 AE Enschede
The Netherlands

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