Business & Economics
# Graph # Group Problem Solving # Group Processes # Jump # Kaizen # Longitudinal Study # Problem Solving # Process Quality
Franken, J., & van Horne, C. (2023). Cycle of Lean: Using the People’s Dialogue to Improve the Hoshin Kanri Process. In W. K. Balzer, & T. Sinha (Eds.), Hoshin Kanri in Higher Education: A Guide to Strategy Development, Deployment, and Management (pp. 73-81). CRC Press (Taylor & Francis). https://doi.org/10.4324/9781003348641
Franken, J. , van Dun, D. H. , & Wilderom, C. P. M. (2023). Kaizen event process quality through awareness of group-members’ personal problem-solving styles. 1-10. Paper presented at 30th EurOMA Conference "A Systems Lens on Operations" 2023, Leuven, Belgium.
Franken, J. , van Dun, D. H. , & Wilderom, C. P. M. (2022). Kaizen event process factors for positive technical outcomes: An archival study. Paper presented at 29th EurOMA conference 2022, Berlin, Germany.
Franken, J. , van Dun, D. H. , & Wilderom, C. P. M. (2021). Kaizen Event Process Quality: Towards a Phase-based Understanding of High-Quality Group Problem Solving. International journal of operations & production management, 41(6), 962-990. https://doi.org/10.1108/IJOPM-09-2020-0666
Franken, J. C. M. , van Dun, D. H. , & Wilderom, C. P. M. (2020). Video-based objective measurement of problem-solving process quality in kaizen teams. 1-10. Paper presented at 27th EurOMA Conference 2020, Warwick, United Kingdom.
Franken, J. C. M. , van Dun, D. H. , & Wilderom, C. P. M. (2019). Kaizen event effectiveness and problem-solving style awareness: A video-based field examination. Paper presented at 26th EurOMA Conference, Helsinki, Finland.