Expertise
Business & Economics
# Graph
# Group Problem Solving
# Group Processes
# Jump
# Kaizen
# Longitudinal Study
# Problem Solving
# Process Quality
Organisations
Publications
Recent
Franken, J. (2024).
Group Capabilities and Process Quality in Complex Problem Solving. [PhD Thesis - Research UT, graduation UT, University of Twente]. University of Twente.
https://doi.org/10.3990/1.9789036560207
Franken, J., & van Horne, C. (2023).
Cycle of Lean: Using the People’s Dialogue to Improve the Hoshin Kanri Process. In W. K. Balzer, & T. Sinha (Eds.),
Hoshin Kanri in Higher Education: A Guide to Strategy Development, Deployment, and Management (pp. 73-81). CRC Press (Taylor & Francis).
https://doi.org/10.4324/9781003348641
Franken, J.
, van Dun, D. H.
, & Wilderom, C. P. M. (2023).
Kaizen event process quality through awareness of group-members’ personal problem-solving styles. 1-10. Paper presented at 30th EurOMA Conference "A Systems Lens on Operations" 2023, Leuven, Belgium.
Franken, J.
, van Dun, D. H.
, & Wilderom, C. P. M. (2022).
Kaizen event process factors for positive technical outcomes: An archival study. Paper presented at 29th EurOMA conference 2022, Berlin, Germany.
Franken, J.
, van Dun, D. H.
, & Wilderom, C. P. M. (2021).
Kaizen Event Process Quality: Towards a Phase-based Understanding of High-Quality Group Problem Solving.
International journal of operations & production management,
41(6), 962-990.
https://doi.org/10.1108/IJOPM-09-2020-0666
Franken, J. C. M.
, van Dun, D. H.
, & Wilderom, C. P. M. (2020).
Video-based objective measurement of problem-solving process quality in kaizen teams. 1-10. Paper presented at 27th EurOMA Conference 2020, Warwick, United Kingdom.
Franken, J. C. M.
, van Dun, D. H.
, & Wilderom, C. P. M. (2019).
Kaizen event effectiveness and problem-solving style awareness: A video-based field examination. Paper presented at 26th EurOMA Conference, Helsinki, Finland.
UT Research Information System
Contact Details
Visiting Address
University of Twente
Human Resources
Spiegel
(building no. 02), room Vloer 5
Drienerlolaan 5
7522NB Enschede
The Netherlands
University of Twente
Human Resources
Ravelijn
(building no. 10)
Hallenweg 17
7522NH Enschede
The Netherlands
Mailing Address
University of Twente
Human Resources
Ravelijn
P.O. Box 217
7500 AE Enschede
The Netherlands