Expertise
Psychology
- Quality
- Team Member
- Groups
Social Sciences
- Problem
- Process
- Group Problem Solving
- Effectiveness
- Examinations
Organisations
Publications
2024
Improving Group Problem-solving through Awareness of Members’ Problem-solving Preferences (2024)International journal of operations & production management (Accepted/In press). Franken, J., van Dun, D. H. & Wilderom, C. P. M.https://doi.org/10.1108/IJOPM-10-2023-0845Kaizen event process factors for operational performance improvement: an archival study (2024)Production planning & control (Accepted/In press). Franken, J., van Dun, D. H. & Wilderom, C. P. M.https://doi.org/10.1080/09537287.2024.2358402Group Capabilities and Process Quality in Complex Problem Solving (2024)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Franken, J.https://doi.org/10.3990/1.9789036560207
2023
Cycle of Lean: Using the People’s Dialogue to Improve the Hoshin Kanri Process (2023)In Hoshin Kanri in Higher Education: A Guide to Strategy Development, Deployment, and Management (pp. 73-81). CRC Press (Taylor & Francis). Franken, J. & van Horne, C.https://doi.org/10.4324/9781003348641Kaizen event process quality through awareness of group-members’ personal problem-solving styles (2023)[Contribution to conference › Paper] 30th EurOMA Conference "A Systems Lens on Operations" 2023. Franken, J., van Dun, D. H. & Wilderom, C. P. M.
2022
Kaizen event process factors for positive technical outcomes: An archival study (2022)[Contribution to conference › Paper] 29th EurOMA conference 2022. Franken, J., van Dun, D. H. & Wilderom, C. P. M.
2021
Kaizen Event Process Quality: Towards a Phase-based Understanding of High-Quality Group Problem Solving (2021)International journal of operations & production management, 41(6), 962-990. Franken, J., van Dun, D. H. & Wilderom, C. P. M.https://doi.org/10.1108/IJOPM-09-2020-0666
2020
Video-based objective measurement of problem-solving process quality in kaizen teams (2020)[Contribution to conference › Paper] 27th EurOMA Conference 2020. Franken, J. C. M., van Dun, D. H. & Wilderom, C. P. M.
Research profiles
Address
University of Twente
Spiegel (building no. 02), room Vloer 5
Drienerlolaan 5
7522 NB Enschede
Netherlands
University of Twente
Ravelijn (building no. 10)
Hallenweg 17
7522 NH Enschede
Netherlands
University of Twente
Spiegel Vloer 5
P.O. Box 217
7500 AE Enschede
Netherlands
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