About Me
Joyce specializes in technical communication. Her interests focus on improving the usability of technologies and optimizing the users' experience. Her research topics include the design and evaluation of user support, user-centered design processes and intercultural issues related to usability and user experience.
Expertise
Social Sciences
# Communication
# Cultural Difference
# Instruction
Engineering & Materials Science
# Domestic Appliances
# User Experience
# Web Design
Business & Economics
# Structured Products
# Usability
Organisations
Publications
Recent
Meex, B.
, & Karreman, J. (2022).
New Work in Technical Communication: Updating a Competence Framework for Technical Writers.
Sprache im Beruf,
5(2), 127-151.
https://doi.org/10.25162/sprib-2022-0007
Li, Y.
, Karreman, J.
, & Jong, M. D. (2022).
Cultural Differences in Web Design on Chinese and Western Websites: A Literature Review. In
2022 IEEE International Professional Communication Conference (ProComm) (pp. 105-111). (IEEE International Professional Communication Conference; Vol. 2022-July). IEEE.
https://doi.org/10.1109/ProComm53155.2022.00023
Jansen, C., Douma, A.
, Karreman, J., & Ravesteijn, J. (2021).
Leren Communiceren (8e druk). Noordhoff Uitgevers.
Li, Q.
, de Jong, M. D. T.
, & Karreman, J. (2021).
Cultural differences and the structure of user instructions: Effects of Chinese and Western structuring principles on Chinese and Western users.
Technical communication,
68(1), 37-55.
Li, Q.
, de Jong, M. D. T.
, & Karreman, J. (2021).
Getting the Picture: A Cross-Cultural Comparison of Chinese and Western Users’ Preferences for Image Types in Manuals for Household Appliances.
Journal of technical writing and communication,
51(2), 137-158.
https://doi.org/10.1177/0047281619898140
Yang, Y.
, Karreman, J.
, & De Jong, M. (2020).
Comparing the Effects of Paper and Mobile Augmented Reality Instructions to Guide Assembly Tasks. In
Proceedings - 2020 IEEE International Professional Communication Conference, ProComm 2020 (pp. 96-104). Article 9201232 (IEEE International Professional Communication Conference; Vol. 2020-July). IEEE.
https://doi.org/10.1109/ProComm48883.2020.00021
Li, Q.
, Karreman, J.
, & de Jong, M. D. T. (2020).
Inductively Versus Deductively Structured Product Descriptions: Effects on Chinese and Western Readers.
Journal of business and technical communication,
34(4), 335-363.
https://doi.org/10.1177/1050651920932192
Li, Q.
, de Jong, M. D. T.
, & Karreman, J. (2020).
Cultural Differences Between Chinese and Western User Instructions: A Content Analysis of User Manuals for Household Appliances.
IEEE transactions on professional communication,
63(1), 3-20. Article 8976259.
https://doi.org/10.1109/TPC.2019.2961010
Li, Q. (2019).
Cross-cultural technical communication: Exploring cultural differences between Chinese and Western user instructions. [PhD Thesis - Research UT, graduation UT, University of Twente]. University of Twente.
https://doi.org/10.3990/1.9789036548168
UT Research Information System
Affiliated Study Programmes
Bachelor
Master
Courses Academic Year 2023/2024
Courses in the current academic year are added at the moment they are finalised in the Osiris system. Therefore it is possible that the list is not yet complete for the whole academic year.
Courses Academic Year 2022/2023
Contact Details
Visiting Address
University of Twente
Faculty of Behavioural, Management and Social Sciences
Cubicus
(building no. 41), room C210
De Zul 10
7522NJ Enschede
The Netherlands
Mailing Address
University of Twente
Faculty of Behavioural, Management and Social Sciences
Cubicus
C210
P.O. Box 217
7500 AE Enschede
The Netherlands