Joyce specializes in technical communication. Her interests focus on improving the usability of technologies and optimizing the users' experience. Her research topics include the design and evaluation of user support, user-centered design processes and intercultural issues related to usability and user experience.
Expertise
Social Sciences
- Chinese
- Cultural Differences
- Europe
- Economic and Social Development
- Consumers
- Teaching
Computer Science
- User Preference
- User
Organisations
Publications
2026
Cross-Cultural Design: Comparing the Visual Characteristics of Chinese and Western Municipal Websites (2026)Journal of technical writing and communication. Article 00472816261460385 (E-pub ahead of print/First online). Li, Y., Karreman, J. & de Jong, M. D. T.https://doi.org/10.1177/00472816261460385From cultural differences to mutual learning: Design and user experience of Chinese and Western municipal websites (2026)[Thesis › PhD Thesis - Research UT, graduation UT]. University of Twente. Li, Y.https://doi.org/10.3990/1.9789036571678E-government in a Globalized World: Online Content and Services on Chinese and Western Municipal Websites (2026)Digital Government: Research and Practice, 7(1). Article 3. Li, Y., de Jong, M. D. T. & Karreman, J.https://doi.org/10.1145/3778032Lang verhaal kort: Een analyse van de kenmerken en effecten van blurbs in het Young Adult-genre (2026)[Contribution to conference › Other] Congres Interuniversitair Overleg Taalbeheersing, VIOT 2026. Oude Heuvel, N., Karreman, J. & de Jong, M. D. T.
2025
Leren Communiceren (2025)[Book/Report › Book]. Noordhoff. Jansen, C., Douma, A., Karreman, J. & Ravesteijn, J.
2024
Regaining Mental Well-Being in the Aftermath of the Covid-19 Pandemic with a Digital Multicomponent Positive Psychology Intervention: A Randomized Controlled Trial (2024)Journal of happiness studies, 25(7). Article 86. Tönis, K. J. M., Kraiss, J. T., Drossaert, C. H. C., Karreman, J., Oostinga, M. S. D., Kloos, N., Austin, J. & Bohlmeijer, E. T.https://doi.org/10.1007/s10902-024-00793-0Looks matter!: A Comparative Analysis of Image Use on Chinese and Western Municipal Websites (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 59-66) (IEEE International Professional Communication Conference; Vol. 2024). IEEE. Li, Y., Karreman, J. & de Jong, M.https://doi.org/10.1109/ProComm61427.2024.00018Successful Problem-Solving in User Support Forums: A Study Aimed at Identifying Post and Thread Characteristics (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 214-219) (IEEE International Professional Communication Conference). IEEE. Adriaansz, M. J. & Karreman, J.https://doi.org/10.1109/ProComm61427.2024.00049Workshop: Building Bridges toward Publication in the Transactions (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 212-213) (IEEE International Professional Communication Conference). IEEE. Pellegrini, M., Hayhoe, G., Karreman, J., Strantz, A., Walwema, J. & Wang, X. B.https://doi.org/10.1109/ProComm61427.2024.00048
2022
New Work in Technical Communication: Updating a Competence Framework for Technical Writers (2022)Sprache im Beruf, 5(2), 127-151. Meex, B. & Karreman, J.https://doi.org/10.25162/sprib-2022-0007
Research profiles
Affiliated study programs
Courses academic year 2026/2027
Courses in the current academic year are added at the moment they are finalised in the Osiris system. Therefore it is possible that the list is not yet complete for the whole academic year.
- 201800100 - Master Thesis Communication Science
- 202000267 - Intro to communication science (T)
- 202300125 - Master Thesis Research Prop. Dig. Mark.
- 202400101 - Bachelor Thesis IBA
- 202500002 - Critical reflections on Communication Sc
- 202500003 - Visual communication
- 202500005 - Data-driven design
- 202500014 - M-COM Master Thesis
- 202500016 - Communication science Premaster
Courses academic year 2025/2026
- 201800100 - Master Thesis Communication Science
- 202000267 - Intro to communication science (T)
- 202000281 - User-centered design (P)
- 202000282 - Human-technology interaction (T)
- 202000283 - Usability testing & interviewing (R)
- 202000284 - Business case proposition (S)
- 202001494 - Master Thesis BA-COM Digital Marketing
- 202200358 - Rhetoric & debate (S)
- 202300125 - Master Thesis Research Prop. Dig. Mark.
- 202400101 - Bachelor Thesis IBA
- 202400106 - Bachelor Thesis IBA, DD with Münster
- 202500002 - Critical reflections on Communication Sc
- 202500005 - Data-driven design
- 202500014 - M-COM Master Thesis
- 202500016 - Communication science Premaster
Address

University of Twente
Ravelijn (building no. 10), room 1424
Hallenweg 17
7522 NH Enschede
Netherlands
University of Twente
Ravelijn 1424
P.O. Box 217
7500 AE Enschede
Netherlands