Joyce specializes in technical communication. Her interests focus on improving the usability of technologies and optimizing the users' experience. Her research topics include the design and evaluation of user support, user-centered design processes and intercultural issues related to usability and user experience.

Expertise

  • Computer Science

    • User
    • Communication
  • Social Sciences

    • Consumers
    • Teaching
    • Guides
    • Chinese
    • Western
  • Psychology

    • Motivation

Organisations

Publications

2024

Regaining Mental Well-Being in the Aftermath of the Covid-19 Pandemic with a Digital Multicomponent Positive Psychology Intervention: A Randomized Controlled Trial (2024)Journal of happiness studies, 25(7). Article 86. Tönis, K. J. M., Kraiss, J. T., Drossaert, C. H. C., Karreman, J., Oostinga, M. S. D., Kloos, N., Austin, J. & Bohlmeijer, E. T.https://doi.org/10.1007/s10902-024-00793-0Looks matter! A Comparative Analysis of Image Use on Chinese and Western Municipal Websites (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 59-66) (IEEE International Professional Communication Conference). IEEE. Li, Y., Karreman, J. & De Jong, M.https://doi.org/10.1109/ProComm61427.2024.00018Successful Problem-Solving in User Support Forums: A Study Aimed at Identifying Post and Thread Characteristics (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 214-219) (IEEE International Professional Communication Conference). IEEE. Adriaansz, M. J. & Karreman, J.https://doi.org/10.1109/ProComm61427.2024.00049Workshop: Building Bridges toward Publication in the Transactions (2024)In 2024 IEEE International Professional Communication Conference, ProComm 2024 (pp. 212-213) (IEEE International Professional Communication Conference). IEEE. Pellegrini, M., Hayhoe, G., Karreman, J., Strantz, A., Walwema, J. & Wang, X. B.https://doi.org/10.1109/ProComm61427.2024.00048

2022

New Work in Technical Communication: Updating a Competence Framework for Technical Writers (2022)Sprache im Beruf, 5(2), 127-151. Meex, B. & Karreman, J.https://doi.org/10.25162/sprib-2022-0007Cultural Differences in Web Design on Chinese and Western Websites: A Literature Review (2022)In 2022 IEEE International Professional Communication Conference (ProComm) (pp. 105-111) (IEEE International Professional Communication Conference; Vol. 2022-July). IEEE. Li, Y., Karreman, J. & Jong, M. D.https://doi.org/10.1109/ProComm53155.2022.00023Workshop: Optimal Feedback for Students: How to Implement Feedback Mechanisms in Our Education that Respond to Students’ Needs? (2022)In IEEE ProComm 2022. Bos - Nehles, A. C., van Dijk, A. M., Karreman, J., Junjan, V. & Seyran Topan, I.https://doi.org/10.1109/ProComm53155.2022.00095

Research profiles

Address

University of Twente

Ravelijn (building no. 10), room 1424
Hallenweg 17
7522 NH Enschede
Netherlands

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