J. Vuillermoz (Julie)

VIA PRUDENTI: Partnering for Responsible, Unified Delivery and Efficient NeTworks of Infrastructure

Critical infrastructure organisations face persistent challenges in aligning their objectives, strategies, and practices to enable more efficient use of scarce resources. In the Netherlands, space, labour, water, and energy are all under growing pressure. Digitalisation, rising demand, and climate change make the need to collaborate and join forces increasingly urgent. Yet, data sharing remains impeded by low interoperability of asset information, shared labour and contracting is not a common practice and cross-sectoral maintenance planning is still largely confined within single organisations. Without addressing these challenges, opportunities to enhance maintenance efficiency, sustainability, and cross-sector coordination risk remaining unrealized.

This NWO - NGInfra research project develops and validates design principles for shared infrastructure control rooms. Through action-oriented research and close engagement with infrastructure partners, it maps existing asset information management practices, identifies barriers to inter-organizational collaboration and data interoperability, and co-develops design principles across sequential pilots of shared control infrastructure rooms. The findings will be synthesised into actionable guidelines that promote collaboration among infrastructure operators, contributing to a holistic framework that enhances interoperability, scalability, and shared resources. Ultimately, this research supports the broader ambition of transforming parallel-operating infrastructure organisations into coordinated actors capable of managing their shared ecosystem together.

Before starting my PhD, I worked as a junior researcher in the Planetary Health project at the University of Twente, where I developed GIS-based vulnerability mapping that integrated environmental, exposure and socio-demographic data to support urban decision making. My academic background is in Communication Science, I learn how to translate complex, technical insights into clear narratives, align diverse stakeholders around shared goals, and creating common grounds that build trust and momentum capabilities that are essential for inter-organisational collaboration in infrastructure.

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University of Twente

Horst Complex (building no. 20), room Z200
De Horst 2
7522 LW Enschede
Netherlands

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