ET-CEM-IPD

My name is Leentje Volker and I am a Professor of Integrated Project Delivery (IPD) at the Department of Civil Engineering and Management (CEM) of the Faculty of Engineering Technology (ET) at the University of Twente (UT), The Netherlands. Next to this I am a member of the Dutch Council for the Living Environment & Infrastructure (Rli). In this role we advice the Dutch central government on issues related to how we governance our built environment. 

Intrigued by interaction between people and the public built environment, the aim of my IPD group is to create feasible and integrated civil engineering solutions that add value to society and stimulate innovation in the construction industry. For me, public infrastructure projects are collaborations between public and private partners that facilitate strategic infrastructure asset management decisions. 

As an construction management scholar, I mainly focus on the initialisation, design, realisation and maintenance of civil infrastructure assets in networks and (eco)systems. This includes procurement and contracting of (a portfolio of) physical infrastructures, the design of collaborative project organisations and the inter-organisational aspect of project practices. 

Integrating individual, organisational and institutional levels of socio-technical engineering solutions in a project based environment like construction contributes to a wide range of social, technical and economic values. Moving towards a more ecosystemic way of working in the built environments requires that these values are balanced between a complementary set of actors that both create and capture values. 

My co-creative and multidisciplinary empirical research approach often leads to interesting and innovative results that bridge the gap between theory and practice. This fits with my active social engagement in (advisory) committees and boards and strengthens my role of change agent in the construction industry.

Feel free to walk into the Horst Z219 or send me an email if you would like to join me on this co-creative process of developing knowledge, competences and innovations together.

For more info about me on the 'Featured Scientists' page, click below:

Expertise

  • Social Sciences

    • Project
    • Infrastructure
    • Construction
    • Process
    • Organizations
    • Perspective
    • Construction Industry
  • Computer Science

    • Innovations

Organisations

Ancillary activities

  • RijkswaterstaatCorporate Tender Board Rijkswaterstaat

Most of my research focuses on the creation of values for the complete construction ecosystem by explicating the tensions and dilemmas between fragmentation and integration, formal and informal rules, legal and social systems. I find it particularly important to exploit the exploration phase and explore the exploitation phase in collaborative construction processes.

Most of my research is related to: procurement and contracting of civil infrastructure, project organising and construction management, strategic asset management processes, collaboration between public and private partners in the construction industry, developing innovation and governing business ecosystems, and business model design.

I have a co-creative, design oriented and qualitative multidisciplinary research approach which leads to interesting and innovative results that bridge the gap between theory and practice. Most of my research data is collected through interviews, (participant) observation, workshops, serious gaming, or surveys, often in engaged scholarship with practitioners.

Publications

2024

Lost in interpretation: Making sense of equivocalities and tensions in approaches to interoperability (2024)Journal of information technology (E-pub ahead of print/First online). Sloot, R. N. F., Voordijk, H. & Volker, L.https://doi.org/10.1177/02683962241295785The slow implementation of sustainable innovations in the asphalt paving sector: the role of actors and their interactions (2024)Construction management and economics, 42(10), 902-925. Ruiz, A., Vinke - de Kruijf, J., Santos, J., Volker, L. & Doree, A.https://doi.org/10.1080/01446193.2024.2360992Het belang van flow bij programmatisch samenwerken in de infrasector: De effecten van een programmatische aanpak op projecten, processen en leren (2024)[Book/Report › Report]. University of Twente. Vosman, L., Volker, L. & Deken, F.Boundary work in a project-based organization: Flow across interdependent boundaries in interorganizational programs (2024)International journal of project management, 42(5). Article 102622. Vosman, L., Deken, F. & Volker, L.https://doi.org/10.1016/j.ijproman.2024.102622Facing NPG implementation problems in municipal organizations: The wickedness of combined value systems (2024)Public Policy and Administration, 39(3), 365-383. Kuitert, L., Volker, L. & Grandia, J.https://doi.org/10.1177/09520767231189016Governing the mission-oriented transition towards a circular infrastructure sector: From ideals to new socio-technical systems (2024)[Thesis › PhD Thesis - Research UT, graduation UT]. Coenen, T. B. J.https://doi.org/10.3990/1.9789036560252Transities in de gebouwde omgeving: de inkoper als intermediair (2024)Bestuurskunde, 33(2), 22-33. Article 3. Warbroek, B. W. D. & Volker, L.https://doi.org/10.5553/Bk/092733872024033002003Change in a project-based organization: The mutual shaping of institutional logics and change programs (2024)International journal of project management, 42(3). Article 102589. Sloot, R. N. F., Troje, D., Voordijk, H. & Volker, L.https://doi.org/10.1016/j.ijproman.2024.102589Value integration in multi-functional urban projects: a value driven perspective on sustainability transitions (2024)Construction management and economics, 42(2), 184-200. Kuitert, L., Willems, J. & Volker, L.https://doi.org/10.1080/01446193.2023.2264969Constructing common ground: Sensemaking & sensegiving in public tenders (2024)[Contribution to conference › Paper] 40th Annual ARCOM Conference 2024: Looking back to move forward. Sloot, R. N. F., Volker, L. & Voordijk, H.

Research profiles

My teaching involves procurement and contracting of social and economical infrastructure, project organising and project management, strategic asset management processes, developing innovation and business ecosystems, and designing new business models for new roles in construction.

Affiliated study programs

Courses academic year 2025/2026

Courses in the current academic year are added at the moment they are finalised in the Osiris system. Therefore it is possible that the list is not yet complete for the whole academic year.

Courses academic year 2024/2025

Courses academic year 2023/2024

Currently involved in the following projects:

  • Programmatic collaboration and ecosystems in infrastructure (PhD research Lynn Vosman, PhD research Gijsbert van der Waerdt, PhD research Eveline Hinfelaar)
  • Implementing asphalt innovations (PhD research Angie Ruiz Robles)
  • Towards an integrated approach of water safety protection in Natura2000 areas (collaboration with WDOD)
  • UBQ4: Strategy implementation in infrastructure asset management organisations (PhD research Susan Groenia)
  • Multi-objective design and decision support for circularity (EngD project Susan Groenia)
  • Fieldlabs@Scale: moving from innovation to business ecosystems (PhD research Lucca Vadecca)
  • Into WVL: flood resilient landscapes (PhD research Max de Vries)
  • SpongeWorks: tools & methods to support the co-creation of sponge measures and strategies (PhD Kelsey Wentling)

Address

University of Twente

Horst Complex (building no. 20), room Z219
De Horst 2
7522 LW Enschede
Netherlands

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