Welcome...

dr. M. Galetzka (Mirjam)

Assistant Professor

Expertise

Hospitality
Lighting
Food
Stakeholders
Service
Technology
Emergencies
Disasters
Self Care
Social Media
Persuasive Communication
Psychological
Symbolism
Safety
German Federal Railways
Education
Rheumatoid Arthritis
Government
Performance
Motivation
Boundary Conditions
Health
Communication
Enterprise
Hospitality
Industry
Theory

Publications

Recent
Galetzka, M., Pruyn, A. T. H., Van Hagen, M., Vos, M. C., Moritz, B., & Gostelie, F. (2017). The psychological value of time: two experiments on the appraisal of time during the train journey. Paper presented at 45th European Transport Conference, ETC 2017, Barcelona, Spain.
Pijls-Hoekstra, R., Groen, B. H., Galetzka, M., & Pruyn, A. T. H. (2017). Measuring experience of hospitality: scale development and validation. Paper presented at QUIS 15, Porto, Portugal.
Pijls-Hoekstra, R., Galetzka, M., Groen, B. H., & Pruyn, A. T. H. (2017). The role of warmth in the experience of hospitality: An exploratory study. Poster session presented at EuroCHRIE 2017, Nairobi, Kenya.
Pijls-Hoekstra, R., Groen, B. H., Galetzka, M., & Pruyn, A. T. H. (2017). Measuring the experience of hospitality: Scale development and validation. International journal of hospitality management, 67, 125-133. DOI: 10.1016/j.ijhm.2017.07.008
Bloeme, R., de Vries, P., Galetzka, M., & van Soomeren, P. (2017). Persuasive technology against public nuisance: Public urination in the urban nightlife district. In Persuasive Technology: Development and Implementation of Personalized Technologies to Change Attitudes and Behaviors: 12th International Conference, PERSUASIVE 2017, Amsterdam, The Netherlands, April 4–6, 2017, Proceedings (pp. 187-198). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10171 LNCS). Springer Verlag. DOI: 10.1007/978-3-319-55134-0_15
Pijls-Hoekstra, R., Groen, B., Galetzka, M., & Pruyn, A. T. H. (2016). Hospitality in service environments: an exploratory study on the meaning of the experience of hospitality. Paper presented at Etmaal van de Communicatiewetenschap 2016, Amsterdam, Netherlands.
Pijls-Hoekstra, R., Groen, B. H., Galetzka, M., & Pruyn, A. T. H. (2016). Images of hospitality: validation of experiential dimensions. -. Paper presented at EuroCHRIE 2016, Budapest, Hungary.

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Contact Details

Visiting Address

University of Twente
Faculty of Behavioural, Management and Social Sciences
Cubicus (building no. 41), room C 206
De Zul 10
7522NJ  Enschede
The Netherlands

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Mailing Address

University of Twente
Faculty of Behavioural, Management and Social Sciences
Cubicus  C 206
P.O. Box 217
7500 AE Enschede
The Netherlands