Shabnam is policy advisor that works cross clusters in international affairs and education for the S&P department. Within the international affairs cluster, her focus areas are financial aid instruments such as scholarships, tuition fee waivers, and international strategic partnerships. Besides, she coordinates the UT country and ISP coordinators. In cluster education, she focuses on a combination of flexible education and quality assurance inquiries.
She started at UT as a project leader and admission officer for the Centre For Educational Support. This rekindled her passion for policy on access to education and internationalisation, given her background in public administration and international relations.